Food For Thought

Emotional Intelligence (EI) is a general assessment of a person’s abilities to control emotions, to sense, understand and react to others’ emotions, and manage relationships. The national survey – conducted earlier this year, with more than 2600 hiring managers and human resource professionals, including those from hospitality – reveals that EI is a critical characteristic for landing a job and advancing one’s career.
Source:http://www.ehospitalitytimes.com/?p=26249